Century Steel Erectors is committed to the continuous improvement of its operations. This is evident by its progress and record with its publicized Safety and Health Program, but it is also present in all of Century’s other operations. Client Service is an important aspect of its program. Century encourages client comment concerning its operations, recognizing that satisfied clients provide additional service opportunities, as well as recommendations to other clients in the industries we serve. Where clients maintain their own Quality Programs, Century is most agreeable to provide the necessary interface to dovetail its program with the owner’s requirements. Century participates in "Partnering" programs and believes that properly run programs create a team effort, from the owner through all project participants, that promotes the elements of communication and cooperation that are necessary to provide the most cost effective construction. It fosters additional pre-planning and coordination, among all participants, and provides for quicker solutions and answers to design problems and questions that would otherwise create costly slowdowns or delays in the progress of the work. It encourages the early identification and resolution of problems related to materials and deliveries, and enables everyone to better schedule their resources for the optimum completion schedule.

Employee input is another important feature in Century’s program. Coupled with the utilization of a highly skilled workforce, the quality ideas and comments from each individual’s past experience and specific knowledge of particular elements of the work, permits Century to take advantage of the best the industry has to offer. Employees are encouraged to suggest ways to improve operations in a way that increases the overall productivity of projects. The continuous improvement philosophy teaches us that there is often more than one way to get things done. New techniques and new procedures often create time and dollar savings, which ultimately result in lower customer costs.

Quality Assurance/Quality Control is specific parts of the overall quality program.

Century has managers and engineers, which maintain certificates of completion and acceptability for Quality Control Management on Corps of Engineers (COE) work sites. Other agencies and many owners recognize these certificates as prerequisites for on-site management of a QC program. Such programs require:

An initial inspection and conference before the start of any operation to assure that required and specified procedures are known, and that the proper materials, skilled manpower, and work environment are in place and ready for the operation to begin correctly;

Follow-up inspections, during the work operations, to assure that the requirements of the contract are being met; or, identify and document issues requiring correction;

Procedures to track and document the resolution of any non-compliance to contract requirements that may be discovered during the continuing inspections.

Such programs provide Century the ability to provide a quality product, in an efficient and timely manner. When coupled with the use of quality certified fabricators, in an owner’s contractual requirements, the quality of the materials furnished to Century also provides for a higher quality product, requiring fewer field adjustments of fabricated pieces to complete the work.

Century Steel’s executives and supervisors are committed to the process of continuous improvement and actively encourage the input to continue the process.

Call us today to learn more about our capabilities and our dedication to serving our customers.

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Inquiries to: info@centurysteel.com